Refund and Returns Policy

Website: https://tvreseller.net

At TVReseller, we are committed to delivering reliable IPTV reseller services to our customers and partners. While we strive to ensure satisfaction with every subscription, we understand that certain situations may require a refund. This policy outlines the conditions under which refunds are granted and how they are processed.

✅ Eligibility for Refunds

Subscription Plans:
Refunds may be granted only under the following conditions:

• The refund request is submitted within 7 days of the original purchase.

• The issue is due to a technical fault on our side that cannot be resolved in a reasonable timeframe.

• The subscription was not activated or used.

❌ Non-Refundable Situations

Refunds will not be issued in these cases:

• Customer failed to configure or install the IPTV service properly.

• Incompatibility with the customer’s device or poor internet connection.

• Refund request made after 7 days from purchase.

• Orders placed under promotions, discounts, or during free trial periods.

🔄 Returns Policy

Since our IPTV services are digital and intangible, there are no physical items to return. Once a subscription is activated and delivered, it is considered used and non-returnable.

🛠 Before Requesting a Refund

We strongly encourage you to contact our technical support before submitting a refund request. Most issues can be resolved quickly with proper guidance.

📩 How to Request a Refund

To request a refund, please follow these steps:

1. Email us at support@tvreseller.net

2. Include your order number, purchase date, and a clear reason for the refund.

3. Our team will review your request within 3 business days.

4. If approved, the refund will be processed within 7–10 business days to your original payment method.

🚫 Service Suspension or Termination

We reserve the right to suspend or terminate services under the following circumstances:

• Violation of our Terms and Conditions

• Unauthorized sharing or reselling of IPTV access

In these cases, no refunds will be issued.

🔧 Technical Support

Need help? Our support team is here to assist with setup and troubleshooting:

📧 Email: support@tvreseller.net
📞 Phone: +44 7441 397318

🔄 Changes to This Policy

This Refund and Returns Policy may be updated at any time. Any changes will be posted on this page and become effective immediately. Please review this page periodically to stay informed.

📞 Contact Us

If you have any questions regarding this policy, feel free to reach out:

Email: support@tvreseller.net
Phone: +44 7441 397318
Website: https://tvreseller.net